Customer Stories and Quotes

Don't just take our word for it. Here, in their own words, are some examples of what home equity release has meant for other retirees.

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Support through the entire process

"... You have been marvellous to me"

June, 2018

Customer Service Delight

"I have worked in many retail industries, businesses and customer services, and it is so nice to come across good customer service, and they all know their product knowledge"

June, 2018

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Humbling Words

"I'm going to refer my friends and family to Heartland Seniors Finance"

June, 2018 

The times, they are a-changin'

"... This money has allowed me to buy him Buzz Lightyear - his favourite!"

June, 2018

Click to read James' story

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Walking in the footsteps of Greats

"I will never forget your kindness. A celebration of you and the miracles you people perform every day..."

 May, 2018

Click to read Joyce's story

Who are we to trust?

"All seniors would find your information most valuable. There's so much information out there, most people think who do we trust? We trust you"

April, 2018

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Home at last

"Home at last.. Will never forget your kindness, Lisa. A celebration of you and the miracles you perform every day.." 

April, 2018

Life's a beach

"I took a reverse mortgage out 10 years ago. It was the best thing to do do as it has enabled me to stay on living by the beach where I love to be! I would do it again!!"

January, 2018

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Life in the fast lane

"With the new car and house improvements in our stage of life made things more enjoyable." 

February, 2018

Living life freely

"I personally think that is had made life much better for me because I live by myself and I am disabled. I was concerned that I was going to totally run out of money but now I won't. This is wonderful."

February, 2018

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In the know

"As a retied solicitor, I was most impressed with the professionalism of the process"

February, 2018

Community matters

"This loan has enabled us to remain in our home and continue to be useful members of a small community.The medical services provided here are excellent and we're both in need of them" 

January, 2018

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Live the life you deserve

"It is so wonderful not to be paying a mortgage now - I have enough money to have a life! Only income was the age pension"

February, 2018

Maintaining the best lifestyle

"I took a reverse mortgage out 10 years ago. it was the best thing to do as it has enabled me to stay on living by the beach where I love to be! I would do it again!!"

January, 2018

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Not every house is a home

"I love the fact that I know I can stay in my home for the rest of my life. Many thanks!" 

January, 2018

Better lifestyle

"Heartland Reverse Mortgage provided us extra income to supplement the pension, allowing for a good lifestyle"

January, 2018

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No more worrying

"It is the best thing ever, not having to pay the mortgage every month"

January, 2018

More than just a loan

"Doing the reverse mortgage paid for my wife's cancer treatment"

January, 2018

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Looking at the bigger picture

"I am very impressed by having this Heartland Seniors Finance help. It has been life-changing for me and I appreciate your communication and the compassionate awareness of seniors' needs. Thank you so much for it all"

January, 2018

You made a difference

"I am very grateful you took on our loan issue. I would have been totally lost without you. No one was getting back to me at all, regardless of any paperwork sent in, except you. I can't express how amazing you have been. You made a difference."

October, 2017

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Hassle Free Experience

"I have on two occasions sought out Heartland Seniors Finance for a reverse mortgage loan and I have found each time their years of experience has made the process stress free."

July, 2017

Enjoying Retirement

"My Heartland loan enabled me to travel, help family members and purchase a new car. I will be recommending your services to my friends."

September, 2017

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Plans for the Future

"It is a great relief to have the financial pressures eased so we can make considered plans for the future."

June, 2016

These quotes are taken from letters written by our customers about what home equity release has meant for them. We require that you receive independent legal advice from your own freely chosen solicitor and strongly recommend that you talk to your financial adviser and your family when considering a Heartland Reverse Mortgage.

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